Privacy Collection Statement and Consent to Electronic Transactions
Respect for a candidate’s privacy has always been a priority for the Trak group of companies. Our approach & practice is aligned to the National Privacy Principles established by the Privacy Act 1988, introduced in December 2001.
We will need to collect personal information about you.
During our recruitment processes we will need to collect personal (and at times sensitive) information about you. We collect information about you by asking questions during an interview with you (either face-to-face or over the phone); by reading your resume and other documentation you provide; and by conducting reference checks and other validation processes. This could include receiving information from former employers, work colleagues, professional/academic associations, et cetera.
Personal information may range from the sensitive (e.g. relevant medical history or criminal history) to the everyday (e.g. address and phone number). We may collect the opinions of others about your work performance, your work experience and qualifications, aptitude test results and other information in connection with your possible work placements.
We will only collect information that is necessary for the proper performance of our tasks or functions. We do not collect or use personal information for the purposes of unlawful discrimination. We do not collect personal information just because we think it could be useful at some future stage if we have no present need for it. We do not routinely conduct criminal history checks and only do so in order to obtain relevant criminal history with regard to particular jobs you are offered or for which you are shortlisted. If you only browse our website, we do not collect information that identifies you personally, though we may collect information related to your visit to our website. See our Privacy Policy for more information which may be helpful for you to know.
Who will be collecting your personal and sensitive information
Your personal information will be collected by Trak Group Pty Ltd, Level 8, 65 York Street, Sydney, for its own use. Your personal information will be held by Trak Group Pty Ltd in hard copy and soft copy and this might include being held on portable devices such as mobile phones, laptop computers or in diaries operated and held by our staff members or contractors.
In all cases appropriate measures are taken to ensure this information is secure and only accessible to those mentioned in this Statement. As we believe the information collected may be important in determining your suitability for future positions, (not just the immediate role to which you may have applied), we retain the information unless you specifically instruct otherwise.
How to contact us
If you wish to contact us about your personal information you should contact our Privacy Coordinator via mail@traksearch.com. Alternatively you can telephone our Director, John Chesher on 1300 to TRAK during normal office hours which are 8.30am to 5.30 pm Monday to Friday. If you need to contact us about your personal or sensitive information urgently outside normal office hours you should contact John Chesher on 0417 068 220.
Legal requirements for personal information
Some laws such as taxation law, immigration law, laws regulating employment agencies, laws relating to national security, laws relating to professional or trade registration and laws for the protection of certain classes of people (such as children or the elderly) may require that we collect certain types of information (including criminal history) from you that is relevant to the position/s for which you may be applying. There may be cases where our duties of care or contractual duties require us to obtain and disclose certain types of personal information relevant to specific jobs. When requesting information of this type we will tell you whether the supply of that information by you is mandatory or voluntary.
If you do not give us all or part of the information we need
- we may be limited in our ability to locate suitable work for you;
- we may be limited in our ability to place you in work;
- we might decline to represent you in your search for work or put you forward for particular positions.
Your personal information will be used in connection with:
- the necessary validation (including from appropriate third party sources) of your resume, c.v., nominated references, or stated qualifications, experience, training or abilities. Where we require third party validation we will tell you how we propose to obtain it;
- your actual or possible work placement;
- any test or assessment (including medical tests and assessments) that you might be required to undergo;
- any workplace rehabilitation in which you and we are involved;
- our management of any complaint, investigation or inquiry in which you are involved;
- any insurance claim or proposal that requires disclosure of your personal or sensitive information;
- any reference that we may give concerning your work;
- our statutory compliance obligations;
Your personal information may be disclosed to…
- potential and actual employers and clients of Trak Group Pty Ltd;
- referees;
- our insurers;
- a professional association or registration body that has a proper interest in the disclosure of your personal and sensitive information;
- a Workers Compensation body;
- our contractors and suppliers – e.g. our HR or I.T. contractors, internet service suppliers and database designers, some of whom may be off shore;
- a parent, guardian, holder of an enduring power of attorney (or like authority) or next of kin whom we may contact in any case in which consent is required or notification is to be given and where it is not practicable to obtain it from or give it directly to you;
- any person with a lawful entitlement to obtain the information.
You can gain access to your information to correct it if it is wrong
Subject to some exceptions which are set out in privacy legislation you have a right to see and have a copy of personal information about you that we hold.
If you are able to establish that personal information that we hold about you is misleading, irrelevant, not accurate, complete or up-to-date, we will take reasonable steps to correct it.
If we are unable to agree that personal information that we hold about you is not misleading, relevant accurate, complete and up-to-date, you may ask us to place with the information a statement by you that claims that particular information is misleading, irrelevant, not accurate, incomplete or out of-date.
If you wish to exercise your rights of access and correction you should contact our privacy coordinator, whose details are shown above.
In some cases we may impose a moderate charge for providing access to personal or sensitive information. We will not charge you simply because you lodge a request for access.
Electronic Transactions.
We conduct transactions electronically as well as in hard copy and by face to face measures. It is important that you understand that there are risks associated with the use of electronic technologies and the use of the internet and you should take all appropriate steps to protect your personal information. Please see our Privacy Policy for further information.
Regardless of whether or not you sign a Collection Statement, all our initial acknowledgements highlight the importance of you being aware of our collection, storage, use and disclosure of your personal (and sensitive information) as outlined above.