Question: What could be asked of me during this process?
Different employers have different expectations. However, from the time of deciding to apply until the shortlisting, the most expected of a person is usually:
- You provide a resume as your expression of interest. After we review resumes, we invite some people to step 2.
- We invite selected people to provide a written 2-page response to questions we supply. This invitation would usually follow within 24-48 hours of receiving your resume. Your written response (with the resume) is presented to the employer if/when we reach shortlisting.
- We also invite selected people to engage in a one-to-one Zoom video discussion with Trak Search. This conversation can take from 20 to 50 minutes.
- Typically (but not always) we present a work-based and a faith-based reference at shortlisting. You could therefore be asked to provide written consent allowing us to speak to your nominated referees. (We do not present references at shortlisting if there is an unusually high number of ‘Zoom conversations’ and/or there is limited time available between applications closing and the shortlisting date.)
- We are currently piloting a process to allow you to provide a 60-second video to the shortlisting panel.
Question: Why do you only require a resume at step one? Why can’t I demonstrate my alignment to the selection criteria?
We acknowledge that ‘experience’ is only one dimension of any application. However, a review of the resume allows us to make an initial appraisal of a person’s ‘platform’ of experience compared to (a) the client’s selection criteria; and, importantly, (b) other applications.
It would be easy for us to ask everyone for more than a resume. The intention however is to provide a level of comfort to a person that their application has some likelihood of success before they are encouraged to invest more time and energy into a recruitment project.
Our guarantee is therefore that we will not knowingly encourage a person to remain in a process when either (a) they do not match closely enough to client’s selection criteria; or (b) other applications have a much closer alignment to the criteria.
Question: Will it make any difference if I wait until the closing date to send my resume?
The process begins for each person soon after their resume is received. It usually works sequentially, i.e. a resume arrives; the invitation to provide a 2-page response; a video conference; references; and the 60-second video. We do not wait until closing date to start the process with everyone at the same time.
Since we only ask for a resume as an expression of interest, we encourage this to be provided when you decide to pursue this opportunity, rather than waiting until the closing date.
Applications arriving at closing date are not disadvantaged. However, to meet the client’s shortlisting date, the later applications will experience tighter timelines, with steps likely to occur concurrently.
Question: When should I speak to referees? How does this process operate?
Typically (but not always) we present the employer with one work-based and one faith-based reference at shortlisting. When we reach this stage of the process, we seek written consent from you to speak with referees – listing referees on your resume does not signify consent.
As the initial work-based reference occurs early in the process, you have latitude in who you provide as the referee. We do not dictate that it be with your current manager, if doing so would compromise you in any way. However please ensure the nominated referee can provide meaningful insight to your work.
Additional references are completed after shortlisting; and we will then become more prescriptive regarding referee choice.
Question: How does Trak Search decide who to present at shortlisting?
We do not present a shortlist in the traditional manner. This typically has the recruiter making a definitive recommendation on the X number of people the employer should meet.
If you have engaged with us in a Zoom one-to-one video discussion (and unless you instruct otherwise), then your application will be made known to the employer at shortlisting.
Question: When and how should I expect to hear if I have been invited to meet the panel?
You will be advised of the shortlisting date well in advance. We guarantee that within 48 hours of that date everyone will be receive news as to whether they are invited to meet the panel. By necessity, this advice will be via email. However, we will also provide information should anyone not invited be seeking additional feedback.